If you are not able to connect to the network using your SCOPIA Desktop at high quality (UDP Ports), usually your Enterprise firewall(s) do not allow outbound real time video traffic

Please allow the following traffic to the UCAnytime cloud:

  • UDP Ports 55000 to 60000 for Real Time Media
  • TCP Ports 55000 to 60000 for Media Signaling
  • TCP Port 80 for SCOPIA Desktop web access
  • TCP Port 443
  • TCP Port 340
  • TCP Port 7070 for Media Streaming
  • UDP Port 5060 for SIP Signaling
  • UDP Port 3478 for STUN

These are the port settings we recommend to Open Outbound towards UCAnytime Entire IP Range-