Audio / Video Issues

No Video / Black Screen when using my Room System
In most cases, black video on the endpoint is a result of Firewall/NAT issue. In some cases the firewall blocks the media ports and sometimes the endpoint d...
Thu, 21 Aug, 2014 at 11:11 AM
Pathfinder H.460 Firewall Traversal for H.323 Devices - i.e. for Polycom, LifeSize, Radvision and Cisco/Tandberg
If you are not able to connect to the video solution using your room system, this usually means that your Enterprise firewall(s) may not allow outbound vide...
Fri, 27 Jan, 2017 at 12:43 PM
SCOPIA Desktop Connects at Standard Definition Only / TCP Ports
If you are not able to connect to the network using your SCOPIA Desktop at high quality (UDP Ports), usually your Enterprise firewall(s) do not allow outbou...
Thu, 21 Aug, 2014 at 11:11 AM
UCAnytime IP Range
UCAnytime use the following IP Range: 159.54.57.0/24
Fri, 27 Jan, 2017 at 12:44 PM